Customer Feedback

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1. Did you find the company easy to contact at the time of your enquiry?*
Very satisfied Satisfied Neutral Un-satisfied Very un-satisfied
2. Overall how satisfied were you with the service?*
Very satisfied Satisfied Neutral Un-satisfied Very un-satisfied
3. Would you recommend our services?*
Definitely Probably Not sure Probably Not Definitely Not
4. Were you on site at the time of application?*
Yes No
5. Did the crew brief you about the operation adequately?*
Yes No
6. Did we meet your expectation in terms of timeliness?*
Very satisfied Satisfied Neutral Un-satisfied Very un-satisfied
7. Were you treated in a friendly but professional manner?*
Very satisfied Satisfied Neutral Un-satisfied Very un-satisfied
8. Were you able to identify all of the hazards to our staff?*
Definitely Probably Not sure Probably Not Definitely Not
9. Do you think the weather conditions were appropriate for the application?*
Very satisfied Satisfied Neutral Un-satisfied Very un-satisfied
10. Did our staff leave the loading site clean and tidy?*
Very satisfied Satisfied Neutral Un-satisfied Very un-satisfied
11. Would you use our services in the future?*
Definitely Probably Not sure Probably Not Definitely Not
12. What aspect of our service were you most satisfied with?*
Quality Price Experience Application Customer Service
13. What aspect of our service were you most disappointed with?*
Quality Price Experience Application Customer Service
14. Thinking of similar services offered by other companies, how would you compare the service offered by our company?*
Very satisfied Satisfied Neutral Un-satisfied Very un-satisfied
15. Any comments or recommendations – always greatly received?
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